As some of you know, we ran 3 small raffles collecting money for Cosplay Against Cancer (CaC) at Magicon Elevation.
Due to a misunderstanding on how the Vipps solution worked we were ultimately unable to contact a winner.
We’ve now informed all the contributors and CaC about the situation and showed them the sales reports.
So this is what we’ll do to rectify this:
- We’ll double the amount that came in through the raffle and transfer it to CaC.
- Anyone who joined the raffle and would like a refund can do so by emailing the transaction number to firstname.lastname@example.org (You can find the transaction number by clicking on that payment in Vipps).
- The contributor of the prizes has been offered a return of the items donated, but if they choose to not take them back, they’ll be added to a better planned raffle next year.
We’re sorry about this hiccup!